Business growth outpaced the technology
The Carroll Adams Group had experienced considerable growth and success in its first 15 years. With two offices and more than 40 employees, they had outgrown their purchasing software, and their previous provider was no longer investing in the platform, limiting what the team could do for clients.
Carroll Adams needed a new solution for bringing valuable insight and efficiency to their hospitality procurement clients and projects, something that would serve them well in the near-term and long into the future.
A platform tailored to how they actually work
Sigma Sourcing worked closely with The Carroll Adams Group to tailor the platform to their specific needs, not the other way around. The result was a system built around their procurement workflow rather than a generic tool they had to adapt to.
The new system provided organized budgeting and planning; a timeline highlighting key project thresholds; and clear, customized, easy-to-read project reporting. In addition, the interactive platform allows all project participants, from owners and FF&E vendors to internal purchasing and project management staff, to access critical project information whenever they need it.
Speed-to-market that adds directly to the bottom line
By streamlining a complex process, Sigma Sourcing helped Carroll Adams customize their software so they could effectively balance customer priorities while improving their speed-to-market. Faster project execution directly strengthened their bottom line and allowed the team to take on more clients without adding overhead.
The flexibility to modify the system to fit their specific needs, rather than retrofitting their workflow into a rigid tool, is what made the difference. Sigma is a relationship, not just a software subscription.